At Fulbanu, we prioritize your satisfaction. If you are not fully satisfied with your purchase, we’re here to help.
Return Policy
- Returns are accepted within 7 days of receiving the product.
- The product must be unused, unopened, and in the original packaging.
- Return shipping cost will be borne by the customer unless the item is defective or incorrect.
Refund Policy
- Once we receive your returned product and inspect it, we will notify you of the status.
- If approved, your refund will be processed within 7 working days via your original payment method.
- In case of damaged, defective, or wrong item, full refund or replacement will be offered.
Non-returnable items
- Perishable goods (e.g. food, supplements)
- Used personal care items
- Customized products
To initiate a return
Contact us at 01727480032 or support@fulbanu.com with your order number and reason for return.
We’re committed to ensuring you have a great experience with us. Thank you for trusting Fulbanu.